A separate client-facing web application at portal.neitclem.com giving insured businesses real-time visibility into their application status — from submitted through reviewed, quoted, and bound — plus a direct messaging channel to their retail agent.
The insured business logs in with credentials sent upon submission. They see: application status timeline, carrier name and quoted premium (once quoted), policy dates (once bound), their retail agent's contact details, and a direct message channel to their agent. Brokers and NeitClem staff are never visible to the insured.